Supple and demand... Jamie Ellul’s clean, copy-focused website

A small-but-satisfying job for the newly formed Supple Studio. This is the latest incarnation of the hugely talented and affable Jamie Ellul, latterly of Magpie. Branching out on his own and making the move to Bath from London, naturally enough, he needed a website to set up stall and tout his wares.

Jamie already had a pretty clear idea of what he wanted to say, but brought us in to refine, edit and add our own thoughts to his rough draft. We tried to keep the overall tone friendly-yet-professional, confident without being arrogant.
A dinky printed brochure and e-flier for the global information services company Experian. Conceived, designed and illustrated by the good folk at Nottingham-based branding studio Cubic, this called for a softer approach, explaining the benefits of efficient data management to charity fundraisers. ‘Eight ways to grow your charity’ was based around the central conceit of horticulture and husbandry, using friendly illustration and tone of voice to convey a series of helpful tips. totalcontent provided all the words, achieving a balance between useful information and easy-going warmth, and digging deep for a succession of suitable gardening metaphors. 

Click through to check out some spreads and have a proper read. Or should I say root around?



























Bucket... just add content

On Wednesday, the totalcontent Twitter account had a new follower called Content Unlimited. And on the very same day, I was contacted by a Chinese domain registration service enquiring whether I claimed the rights to the name ‘totalcontent’ as an international brand, or the domain names for China, India, Hong Kong and Japan.

Suddenly, it seems, our 12-year-old company name has (global) currency.

As it happens, I’m a bit conflicted about totalcontent these days. Because, as with so many words (or conjunctions of words), its context and meaning has changed. As someone who spends a good deal of time naming things for clients — we’ve come up with everything from shirts to colleges to mobile phones and a cheese — it’s perhaps something I should be more wary of… but on the other hand, there’s not a jot you can do about it.

Just a quick nudge to let you know that the new Repeat Repeat website has gone live. Our friends Mark Faulkner and Gill Naylor have run this wonderful design and ceramics company since they left college back in the 1980s, producing fine bone china mugs and crockery with a quirky contemporary twist. It’s all beautifully hand made in Staffordshire, the heart of the Potteries.

totalcontent were delighted to help out with words for the website, and especially taken with the new Alphabet range, which we’re sure will go down a storm with letter-crazy graphic designers. In case you’re wondering, the typeface is Orator (all lower case apart from the L, which looked decidedly odd). And you can order a gross of them for your studio here.
I held off from listening to the new David Bowie single for as long as I could. I wanted the media noise to die down and to make up my own mind. But I was also worried about being disappointed. Like the retired boxer’s ill-judged comeback, or the faded matinee idol who can’t resist another movie, there was a distinct possibility that Bowie had lost it, or was finally a man out of time. The longer I kept away from ‘Where Are We Now?’, the longer Bowie’s spell would remain intact.

Digitised... Bowie and friend reminisce about the old Berlin days.
But when I finally took the plunge, I was relieved. The song itself had a haunting, elegiac quality, an evocation of lost love and lost times. Where once Bowie cut up random phrases to create an overblown world of sci-fi fantasy and psychodrama, here we had low-key fragments of memory — faraway places and faraway people, faded and muffled. The man’s many masks had been removed at last… he was seemingly speaking from the heart rather than through some artfully constructed character. All rather beautiful and touching.
That’s my Coy... the face that launched a thousand ads
On Wednesday afternoon, I skipped along to IPC’s offices just behind Tate Modern, to hear a talk by my old mate, the commercials director Mark Denton. As you may or may not know, Mark is one of Adland’s brightest and most enduring talents, or as he puts it, “just about getting the hang of this advertising lark after 30 years playing around at it”. 

Although Mark has been perfecting his highly entertaining spiel at various ad agencies in London and New York over the past months, this was the first time he’s been let loose on a non-advertising audience, and he was moderately nervous at the prospect.

Never knowingly understated, Mark cut his typical dash in a tailored navy suit, fairground bling rings, and finely tweaked moustache. Following a loose structure, he spoke without notes for 90 minutes, charming, amusing and (yes) inspiring a packed auditorium with his anecdotes and observations.

I was already very familiar with Mark’s bulging portfolio, so I won’t list his greatest hits here, but rather recall six pearls of wisdom he served up. Bear in mind that these are just the pointers that I came away with, and they were by no means delivered in such regimented style.

1 Advertise yourself. Though steeped in advertising, many creative teams are surprisingly lax about getting themselves noticed. Mark has developed a series of ploys and strategems to help him stand apart… if he’s visiting a client he often wears a bespoke track suit with  ‘Denton’ in fairground type emblazoned across the back, so everyone knows who he is. When his commercials company Coy has news, he sends out a bill poster, tied to a rubber brick with a ribbon. 

2 Do your own thing. Mark can’t resist a personal project. He’s brought out a range of tweed jeans, two magazines, several exhibitions, and a book on Mexican wrestling. Though he never skimps, generally he hasn’t lost money… they’ve either been picked up, fed into paid work, or developed an unexpected life of their own. Like the portraits of ‘Edwardian footballer’ Nobby Bottomshuffle (Mark dressed up), which ended up in the National Football Museum in Preston.

3 Let your love shine through. As a child, Mark was obsessed with telly adverts, comics, and his John Bull printing set, and these have continued to inform and inspire his work. His style often has a kitschy, overblown quality to it — always combined with a knowing wink. He describes his natural aesthetic as “schoolboy jokes with a high-end finish”. Actually, this look is very prevalent at the moment, but Mark’s almost painful attention to detail sets his work apart.

4 Don’t be afraid to ask. Mark rather disingenuously claimed that he had no particular talent, but knows a lot of people he can rope in as necessary. Creative people will jump at the chance to be creative — ask them to contribute to an exciting project (even for free), and the chances are they’ll say yes. When he was putting together a magazine, Mark not only sold all the ad space, but persuaded some of London’s top teams to create one-off ads.

5 Always return a favour. In the creative community, you need the breaks to make your mark, whether that’s a recommendation, or a job, or an introduction. Mark’s talk was full of people popping up when you least expected them… like the recently graduated photographer Mark commissioned, who many years later asked him to become a partner in his commercials company.

6 One thing leads to another. Mark’s career has been full of wonderful happenstance, curious connections and seeming to be at the right place at the right time. It’s like a spider’s web of opportunity, magically spinning out from the centre. But there’s a reason for this… Mark doesn’t just talk about doing things, he actually does them. Once they are out there, they take on a life of their own, propelled by the force of his personality.

As announced at the talk, I'll be writing a book on Mark's work later this year. He said so, which means it's definitely going to happen. Can’t wait. 

Mark Denton is a founder and director at Coy Communications. 
At this time of year, when the print edition of Design Week was still around, I’d often be found rounding up the best and the worst of the Christmas cards on offer. I would have been checking out the goods for personal consumption anyway, so this was the perfect way to kill two partridges with one stone.

But rather than beat around the holly bush over 350 words here, I’ll reveal my chosen designs for 2012 without the sound of drummers drumming or pipers piping. The chosen are from Oxfam, who’ve come up with the ingenious idea of not only recycling paper, but recycling designs too. Taking a dip back into their seasonal archive, they’ve plucked out some old favourites, which they’ve branded ‘vintage’ cards.

The two that particularly caught my festive eye were an illustration of the Magi by Douglas Hart from 1972, and a graphic star with some nifty blind embossing by an uncredited designer from 1987. These, we’re informed on the back, have been re-released to celebrate 50 years of Oxfam Christmas cards.

Last year alone, Christmas card sales helped the charity raise the equivalent of a two-year programme in Bangladesh, helping over 11,000 people to earn a better living and protect themselves during emergencies. So delete the impersonal e-cards, dust off your old fountain pen, and help Oxfam celebrate half a century of graphics and good works.

If you are looking for a seasonal round-up of 2012 Christmas cards, you could try this one from Red magazine. The retro family card from the V&A gets my vote.


The Royal Mail Year Pack is the feisty little brother of the Year Book. It includes all the past year’s pictorial stamps, plus a quick run-down on the subject that inspired them. This is the tenth one I’ve written, and while it’s not a Marathon like the Year Book, it’s still a testing 1500 metres. You have around 200 words to cover anything from Space Science to Charles Dickens to British comics. Which means keeping the words punchy yet informative, finding an interesting angle, and casting a small but incisive spotlight on the subject in hand.

For the designer, it’s an equally demanding task. They need to encapsulate the visual spirit of 100 or so stamps on the front and back of a simple fold-out. This year, Magpie Studio did a sterling job of not only of bringing such disparate material together, but also in expressing a sense of British pride in the year of the Golden Jubilee and the Olympic Games.
Bye-bye to bylines... in commercial writing your words aren’t your own
A couple of years ago, I spoke at a D&AD copywriting event. During the Q&A session at the end, I was asked whether I felt threatened by a new generation of talent coming through. In a rare and rash moment of of bravado, I answered “no, of course not”. But having had a few months to chew it over, I think a more balanced (if less illuminating) answer would be “I don’t know”. 

The point is, in commercial writing the author is very rarely credited. I occasionally read copy that makes me smile or prompts a pang of envy. I read plenty that makes me cringe. But, unless I happen to know who’s ‘in’ with the client or design company involved, I have little idea who to pat on the back or poke in the eye.